Dispute Resolution
& Proof of Record
Total transparency, human listening, and sufficient evidence. We are built on trust, not scripts.
Our Proof of Record
At Dormant Cash, we refuse to hide behind automated bots or repeated scripts. We know other companies have failed you with canned responses—we are here to change that.
Human Listening
Our staff are very human. They understand exactly what you are trying to convey and will listen to your side of the story without bias.
Sufficient Evidence
In any incident or problem, we provide you with full, sufficient evidence. We provide records of every transaction step so you are never left in the dark.
Instant Updates
You can get instant updates about your dispute status via all our live chat channels (WhatsApp, Telegram, etc.) after sending your email.
Fast Resolution Guide
- 1
Clearly explain the problem in your email
- 2
Attach all relevant evidence (screenshots, transaction details, chat logs, etc.)
- 3
For large video or file uploads, use any of the file-sharing platforms below and include the download link in your email
File Sharing Tools
You may also use any other trusted file-sharing service if preferred.
Important Notice
Make sure your uploaded files are accessible (not expired or deleted) at the time of review. Failure to provide proper proof may delay or prevent dispute resolution.
Our human team will review your case as quickly as possible.